SCOPE OF WORK
Capabilities
Agentic AI, retrieval systems, integrations, workflow orchestration, and operator grade product surfaces, delivered as production systems, not experiments.
SCOPE OF WORK
Capabilities
Agentic AI, retrieval systems, integrations, workflow orchestration, and operator grade product surfaces, delivered as production systems, not experiments.
Agentic AI & copilots
Production assistants with tool calling, structured outputs, and human in the loop checkpoints, grounded in your tickets, docs, and CRM data with offline evals and production telemetry.
Integration fabric
Typed tool surfaces and HTTP contracts that connect LLMs and workflows to warehouses, CRMs, support stacks, and internal APIs, with governed access and least privilege.
Workflow orchestration & AI nodes
Graphs built for scale: sub workflows, explicit error and dead letter branches, queue friendly execution, streaming where UX needs it, and native AI agent nodes.
RAG & knowledge operations
Ingestion pipelines, chunking and metadata design, hybrid and vector retrieval, refresh jobs, citations, scope limits, and redaction.
Observability, evals & safety
End to end traces, prompt and graph versioning, token and latency SLOs, PII handling, and audit ready logs.
Product surfaces & internal tooling
Operator UIs on top of your automations: review queues, approvals, admin consoles, and customer portals.
RAG & INTEGRATIONS
Retrieval pipelines and integration fabric
Ingestion pipelines, chunking, hybrid and vector retrieval, citations, and typed HTTP contracts.
RAG & knowledge operations
Integration tool surfaces
Least privilege access
Capability detail
WORKFLOWS & OBSERVABILITY
Queue aware orchestration with traces, evals, and operator interfaces
Sub workflows, error and dead letter paths, streaming where UX needs it, and dashboards that surface failure before users do.
Sub workflows & dead letter paths
Token & latency SLOs
Native AI agent nodes
Audit ready logs
Capability detail